A sale is one part of a longer operational workflow. Product rules, membership, order states and delivery responsibilities should be explicit before implementation.
Work can include a storefront, rewards redemption, entitlement checks, a customer portal or integration with an existing platform. The actual scope depends on the systems and permissions available.
Business needs
- Stores, loyalty and points redemption
- Digital entitlements and delivery
- Shopify / WordPress customization and integration
Typical deliverables
- Product, membership and delivery rules
- Transaction flows and operations tools
- Platform and fulfilment integration
- Order, delivery and exception testing
Scope and support boundaries
Functionality, acceptance criteria, launch arrangements and ongoing support are agreed before work starts. New requests are evaluated through a change process; unlimited revisions and around-the-clock response are not assumed.
Plain-text service overview