Websites and mini-programs

Start with the information customers need and the action they should be able to complete. Structure, copy, forms and mobile navigation are considered together.

The implementation can be a company website, a multilingual content platform, a WeChat mini-program or a mobile web application. Performance, accessibility and content maintenance are part of the delivery scope.

Business needs

• Brand websites and multilingual content
• Content platforms and customer-facing pages
• WeChat mini-programs and mobile web applications

Typical deliverables

• Content structure and user journeys
• Interface design and responsive implementation
• CMS or static publishing workflow as appropriate
• Search fundamentals, release checks and handover

Scope and support boundaries

Functionality, acceptance criteria, launch arrangements and ongoing support are agreed before work starts. New requests are evaluated through a change process; unlimited revisions and around-the-clock response are not assumed.